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Agenda

DAY 1  |  Wednesday, 11 September 2024 

7:45am

Registration

8:25am

Welcome to Country

8:35am

Welcome Address from Aventedge

9:05am

Chairperson's Opening Address

Kasia Bail, Professor of Gerontological Nursing, University of Canberra

AGED CARE ACT 2024: WORKFORCE REGULATORY & COMPLIANCE CHANGES

9:15am

Departmental Address: Building a highly skilled, well-rewarded and valued aged care workforce

  • Responding to Royal Commission Findings: Establishing a national registration scheme for the personal care workforce

  • Building better working conditions and higher job satisfaction for aged care workers

  • Improving training and education in aged care to deliver quality, safe care


Ms Eliza Strapp, First Assistant Secretary, Market and Workforce Division, Department of Health and Aged Care

9:45am

Enhancing Aged Care with Intelligent Workforce Solutions

  • Implementing automated scheduling practices to improve resource utilisation and care quality

  • Using real-time staffing data to optimise workforce deployment and care outcomes

  • Demonstrating significant improvements in staff retention and satisfaction


RLDatix

10:15am

Speed Networking: Engage in rapid-fire conversations to expand your professional contacts

10:40am

Morning Tea

INNOVATIONS IN WORKFORCE TECHNOLOGY & AI 

11:10am

Round Tables

  • Transforming Staffing Dynamics: Solutions for Aged Care Workforce Optimisation

  • Navigating Digital Transformation: Harnessing Technology to Enhance Elderly Care Staffing Efficiency

  • Future-Proofing Workforce Management: Exploring Innovations in Integration for Aged Care Providers

12:20pm

Case Study: Innovating Aged Care: How Infinite Aged Care Empowers Their Workforce to Meet Evolving Demands

  • How can Aged Care workforces better cater to the changing needs of Australians in Residential care?

  • What challenges do providers face in supporting and preparing their workforce for changing demographics?

  • How can providers use technology to better support staff through ongoing regulatory and policy changes?


Rebecca Pacey, Chief People and Transformation Officer, Infinite Aged Care

12:50pm

Networking Lunch

RECRUITMENT STRATEGIES & CHALLENGES

1:50pm

Panel: Navigating the Talent Shortage: Innovations in Recruitment

  • Creating a compelling Employee Value Proposition to attract skilled workers

  • Reshaping perceptions: Enhancing the appeal of careers in aged care for graduates, skilled workers, informal workers and volunteers

  • Unpacking recruitment struggles in remote areas

  • Education pathways into aged care


Yvette McDonald, Chief People and Customer Officer, Anglicare Sydney


Michael Rasheed, Executive People and Culture, Southern Cross Care


Rad Popowicz, Talent Acquisition Manager – Aged Care, The Salvation Army Aged Care

2:50pm

Attracting and retaining employees in the Aged Care sector: What can we do differently to increase desirability of the sector

  • What methods can we use to effectively attract new employees to the sector?

  • How can we encourage retention across the Aged Care sector?


Sharon Blackburn CBE, Executive Director, Ballycara

3:20pm

Afternoon Tea

TRAINING & PROFESSIONAL DEVELOPMENT

3:50pm

Creating effective succession plans to develop, upskill and retain workers

  • Creating a psychologically safe and supportive learning and working environment

  • Encouraging long-term commitment to aged care by showcasing career progression opportunities

  • How can we effectively reduce time off-floor during training?

  • Collaborating with Registered Training Organisations (RTOs) to enhance the skills of workers while ensuring their continued engagement as substantive staff members


Cher Lopresti, General Manager People & Culture, ACH Group

4:15pm

Case Study: Innovative training strategies: Remote and cost-effective training

  • How can the Aged Care sector cater to different learning styles to encourage the development of a stronger workforce?

  • What strategies can be implemented to train and upskill workers while reducing time off-floor?

  • Analysing retraining and reaccreditation strategies for new workers from overseas


Melissa Duffey, Executive Manager People, Feros Care

4:40pm

Panel: Implementing outcomes from FWC findings and their impact on direct and indirect Aged Care workforces

  • How will the increase in pay for direct and indirect carers impact the aged care sector?

  • Mitigating the financial risks associated with an increased staff requirement

  • Developing workforce strategies to ensure an appropriate distribution of health professionals and care workers in rural, regional, and remote Australia

  • How can providers use FWC findings to drive positive and effective change within the sector?


Dr Anat Hassner, Chief People and Strategy Officer, Uniting


Anna-Maria Wade, Chief of People & Culture, Royal Freemasons' Benevolent Institution


Maree Healey, Acting Chief People & Culture Officer, Warrigal

5:20pm

Chairperson's Closing Remarks

5:30pm

Networking Drinks

DAY 2  |  Thursday, 12 September 2024 

WORKFORCE RETENTION & ENGAGEMENT

8:50am

Chairperson's Opening Address

Professor Christopher Poulos, School of Population Health, University of New South Wales

9:00am

Boosting workforce engagement within rural and remote communities

  • How is the government engaging with industry and community to overcome workforce challenges in rural and remote areas?

  • What support and funding are on offer for providers working in rural and remote regions?


Reserved for Thin Markets – Market & Workforce Division, Department of Health and Aged Care

9:55am

Case Study: Building an Aged Care Workforce with Longevity

  • How can showcasing talent and creating opportunities for growth foster interdepartmental collaboration, enhance staff confidence, and increase staff retention?

  • Developing staff leadership skills through an inclusive team-based management structure

  • Highlighting the ongoing impact of an experiential learning program and unpacking key learnings


Stephen Becsi OAM, Chief Executive Officer, Apollo Care

10:50am

Morning Tea

MENTAL HEALTH & WELL-BEING

11:20am

Panel: Fostering Mental Health and Wellbeing through workload management and stress-reduction strategies – making the Aged Care a sector where people want to come to work

  • How have the Fair Work Commission Findings impacted the wellbeing and mental health of Aged Care Workers?

  • Addressing communication, recognition, and inclusive practices to create a supportive workplace

  • Creating a culture that destigmatises mental health discussions and encourages open dialogue


Cara Williams, Head of Safety & Wellbeing, Bolton Clarke


Arianna Mason, General Manager of People, Culture and Strategy, Fresh Hope Communities


Dirk Tulp, Head of People and Culture, CraigCare

12:20pm

Supportive Approaches: Nurturing Staff Well-Being Amidst Death and Trauma in Aged Care

  • Strategies for cultivating a workplace culture that values empathy, understanding and mutual support

  • Unpacking the diverse ways individuals cope with traumatic situations

  • Providing guidance on effective self-care practices for staff and the importance of recognising and addressing one’s own emotional well-being


Stephen Thomas, Chief People Officer, Amana Living

1:00pm

Networking Lunch

DIVERSITY & INCLUSION

2:00pm

Sourcing and attracting foreign labour to meet staff shortages

  • How can sourcing overseas workers help to enhance workforce capabilities?

  • What are the challenges and considerations needed when sourcing foreign labour?

  • What are the benefits to a culturally diverse workforce?


Sara Allotta, Group International Sourcing Manager, Bolton Clarke

2:25pm

Ensuring ethical aged care recruitment in creating diverse and inclusive workforces

  • What strategies can providers use to address the shortage of workers in the aged care sector while maintaining ethical recruitment standards?

  • Realising improved CALD care outcomes

  • Identifying barriers and challenges to diversity and inclusion in the aged care workforce, and mitigating unconscious bias in recruitment, training, and daily interactions


Donna Hart, Executive Director – Seniors Living, Churches of Christ


Lucy Murphy, Executive Manager People & Culture, Annecto

3:15pm

Embedding Cultural Safety in First Nations Aged Care

  • The importance of trauma-informed approaches in aged care for First Nations people

  • Delivering culturally-safe pathways and access to aged care

  • Fostering open communication and continuous respect of First Nations perspectives


Jarin Baigent, Chief Executive Officer, Wyanga Aboriginal Aged Care


Auntie Norma Ingram, Chairperson, Wyanga Aboriginal Aged Care

3:40pm

Afternoon Tea

FUTURE WORKFORCE PLANNING

4:00pm

Building a future aged care workforce aligned with demographic shifts: Home care growth for lower care needs and complex high care for residential care

  • How can Aged Care providers train and maintain workforces that are prepared for changing aged care requirements?

  • Analysing the future requirements for supporting an ageing and increasingly frail population as industry shifts more towards home care for lower care needs and residential for higher care needs

  • How can providers support staff to provide quality care during frequent legislative and policy changes?


Dave Izzard, National Executive Advisor – Aged Care, Calvary Health Care

4:25pm

Panel: Effective strategies for sourcing talent and building sustainable regional and remote workforces

  • How can providers encourage rural and remote recruitment and work through effective education and training programs?

  • How can “fly-in, fly-out” strategies and financial incentives help to minimise costly agency reliance and build committed in-house workforces?

  • What rostering changes could help to ease staff shortages and provide better compliance with new policies and legislation?


Kelly Geister, Executive Manager – Residential Services, Resthaven


Graeme Sloane, Head of People and Culture, Adina Care


Robert Peoples, Senior Educator, South West Tafe

4:50pm

Chairperson's Closing Remarks

5:00pm

Close of Forum

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