Taylen Erickson
Director
Diligent Health
Taylen Erickson is the visionary Director of Diligent Health, bringing a wealth of experience and a deep passion for making a meaningful impact in the healthcare industry. With an extensive career overseeing private and public contracts, Taylen has managed a $100 million business and a diverse workforce of over 600 international nurses and personal care workers through the PALM scheme.
Taylen led the first three successful Aged Care PALM Pilots, leveraging deep connections in the Pacific and overseeing nurse secondment programs that strengthened ties with international nurses in Singapore, India, the UK, New Zealand, Ireland, and Qatar. Her innovative approach and dedication to advancing workforce solutions in the aged care sector have set new standards for success. Taylen examines emerging trends in international recruitment and aligns them with the evolving needs of the aged care sector, offering valuable insights on building strategic partnerships, leveraging technology, and staying ahead in a competitive landscape.
Her firsthand experience with the importance of compassionate and reliable care drives her unwavering commitment to excellence at Diligent Health. Under her leadership, the company provides tailored, high-quality recruitment and migration solutions, ensuring facilities are equipped to deliver exceptional care. Taylen’s forward-thinking strategies and profound understanding of the industry's complexities have positioned Diligent Health as a trusted partner in transforming aged care across Australia.
SESSION
11:10am
Interactive Roundtable
A: The Skills Mix BUDDY® workforce strategy to empower staff and advance high-quality care
Michael Bonner, Chief Executive Officer, Choice Aged Care
B: Streamlining Staff Deployment: Strategies for Optimising Compliance and Reducing Agency Costs
Andrew Farmer, Chief Executive Officer, Mirus Australia
C: How can aged care providers harness international recruitment to minimise risks, reduce costs, and enhance the quality of care?
Taylen Erickson, Founder & Director, Diligent Health
Elizabeth Miller, Workforce Solutions Manager, Diligent Health